If you are looking for Call Center Technology, we have the best option available. We offer both predictive and automatic dialing solutions for businesses of all sizes.
Call center technology is the category of tools used by contacts centers for inbound and outbound calls. These technologies use a blend of hardware and software to speak with callers.
Our Call Center Technology is an automated telephone technology that adds phone numbers to your agent’s contact list queue and dials them in sequence. As soon as the software finishes calling one contact, it will call the next one on your list.
With this software, your agents will be able to minimize the time spent manually dialing numbers. They can focus on answering clients’ inquiries and converting them into sales – giving you a higher conversion rate from incoming calls.
Our enterprise software makes it easy for call centers to manage their customer interactions. This enhances the quality of your call center’s work, and helps you increase profitability for the company as a whole.
Looking to increase the efficiency of your work-space? Many believe that it is impossible to dramatically increase attainment of success in such a field, but we at Call Cowboy are dedicated to bringing this change. Our dialer software enables quicker call-times than ever before, boasting the ability to make calls 5 times faster than our rivals.
Our technology facilitates a seamless transition to the next call and is one of the most affordable services on the market.
With Call Cowboy, the leading predictive and automatic dialing solution for businesses of all sizes, your sales agents can make up to 45% more phone calls per day. This allows them to contact more potential clients and sell their services and products faster, maximizing revenue for your business.
Too often, sales professionals neglect the importance of call center technology. But its widespread benefits - superior customer service, increased sales volume and lower cost for marketing campaigns start to show even when used on a small scale. Thus freeing up time for employees to do other work.
With our predictive dialer callers receive their calls from a local number. When they are too busy, we will keep in contact with them at a more opportune time. Additionally, there is the power dialer which is able to automatically call them for you when the scheduled time comes.
The dialer software lets you have thoughtful, personalized conversations with your customers. That means you can deliver a more authentic message and get better conversions.
Calling potential and existing clients is crucial for the success of any campaign. To do this effectively, you need to know how to best answer a phone conversation.
Answering your call with honesty and efficiency can make the difference between being ignored and remembered!
If you are in need of success, check out our voice call center solution! We offer a variety of features that truly help and come at an affordable price. Talk to us today about getting more conversions from your telemarketing campaign.
In 1957, the first call center was created by time inc. in order to increase sales of their magazine LIFE. Time Inc.'s innovation quickly spread from coast to coast and became an efficient way for companies to drive sales.
Call centers weren’t always offered as a customer service solution or sales floor. One piece of hardware had exploded in the marketplace. It was the Private Branch Exchange (PBX) Due to the high cost of phone lines, it appealed to many companies at first glance.
Prior to the advent of phone lines, PBXs achieved telephone connectivity by having all calls in an office be directed through a few business numbers. From there, the PBXs would have their phones trunked into other offices through ISDN or PRI devices and then connected to the public switched telephone network (PSTN).
In the past, local phone providers were the only option for voice calls. Calls outside of the area resulted in long distance charges and higher phone bills. Companies wanted to lower their expenses even more by adding advanced call capabilities on top of clear networks at a reasonable cost.
Phone calls made over the internet, or VoIP, have changed how we communicate with one another. Cheap and accurate communication has opened up possibilities for all types of businesses to invest in this technology.
Call centers have been a mainstay among some businesses for more than two decades- as customer support. Contact center agents handle both incoming calls and outbound ones, too. Outbound call centers use Auto or predictive dialing features to call many contacts at once. However, predictive dialers with auto-dialing functions quickly became a nuisance requiring regulatory action.
With VoIP, any business with a broadband connection can handle hundreds of simultaneous calls. It wasn’t long until VoIP became the favored technology for call centers.
VoIP offers reliable call center technology for live customers and agents. Call Center Software is no longer a simple business phone service as it has grown into an instrument to improve worker productivity.
The days of only the largest companies having advanced customer service tools are gone. VoIP has leveled the playing field, so now anyone can have those same advantages when it comes to improving customer interactions to an incredible degree.
The software helps by automating the process of dialing the next contact on your list, reducing processing time.
The Call Cowboys call center software does not require much set-up and can power dial on any mobile device or landline.
Yes! You can make calls using our software regardless of location, whether that's from a desktop or laptop. Pricing is $79.95/month per seat.