Connecting all your devices on a traditional phone system is tedious and expensive. A VoIP system has a centralized administrative portal that configures devices and manages all features, ensuring multi-device support within your business. You can make calls using multiple devices—with the same number.
If you don’t have a human receptionist to answer incoming calls, you can divert customers to the right department via an auto attendant.
This VoIP phone system feature receives incoming callers, asks them what they need, and directs them to the right department for help. These automated systems can improve customer satisfaction, while reducing labor costs.
Are you working remotely or moving offices? Do you want to have as little disruptions as possible?
The VoIP call forwarding feature can automatically divert calls from your business number to your device. It’s so fast your clients won’t experience any delays. You can also make calls on your device using the VoIP number your clients recognize. This reduces the rate of clients declining your calls and the stress of changing business contact details.
You can keep your business and personal life separate with our business voip number service. When customers call you and it rings to your device your private number won’t show.
A business VoIP phone service can boost your team’s workflow through Unified Communications (UC). From instant messaging and video calls to screen sharing, Unified Communications integrates your business’ communications platform. This makes real-time communication spontaneous and efficient.
If you have international customers, your business needs a phone system that supports toll-free numbers. This number allows customers all over the world to make a call at no extra charges. It contains a three-digit area code like 800, 866, 888, and more. You don’t want customers to avoid calling your business due to extra charges.
Afraid your VoIP calls won’t be as high quality as traditional calls?
Worry not. The VoIP phone system features an HD voice that delivers twice the quality of sound as cellular calls. It makes it seem like you and the caller are in the same room.
With VoIP, you can get all your voicemails delivered to your email as audio files. You can listen to the audio files anytime you want, saving you time energy to focus on different tasks. Voicemail-to-email also sends other important details like voicemail transcription, caller ID and the date and time of the call.
If you want to analyze your marketing campaigns, the VOIP call tracker feature can come in handy. It helps you know how well or bad your marketing campaigns are performing. This means you can make adjustments to the campaigns that aren’t working.
Business calls carry a lot of confidential information including HR conversations and credit card numbers. Your business must protect this information to establish its credibility among customers. IP phone systems have built-in security to prevent hackers from tapping your calls and eavesdropping.
If your business is on-the-go, a VoIP phone service is your best bet. It follows your corporate staff anywhere they go without any physical limitations. If your business involves traveling staff, VoIP for business is the best communication solution for you.
You can do a lot more than making calls with your VoIP phone system. From video conferencing to voice mail transcription, this IP phone service offers maximum flexibility. You can stay in touch with your clients and staff anytime with no stress.
If you’re looking to enhance privacy to your business's internal and external exchanges, VoIP tech is a good place to start. You can integrate standardized encryption protocols that secure your data systems. Additionally, you can configure your VoIP phone service to work with Virtual Private Network software to keep calls confidential.
VoIP eliminates phone tag – a situation where two people are trying to call each other by telephone but can’t get hold of each other. Phone tag increases customer frustration, leading to fewer conversions and reduced sales. To improve your business capacity to grow, VoIP reduces the chances of experiencing phone tag.